The second-hand marketplace Shoppers Voice Anger Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.
